Denver, CO · Sub-Zero refrigeration
Built-in and integrated Sub-Zero refrigerators, freezer columns, ice makers and wine cabinets across Sloan's Lake, Baker, Hilltop, Bonnie Brae and the rest of Denver. We diagnose the circuit that stopped, quote it, then fix it.
$89 service call, credited against the repair · visits 8:00 am – 8:00 pm, seven days
Two calls
Two separate calls, not one unit photographed twice. The first is the failure we see most often across Denver; the second is the state a cabinet is handed back in.
As we find them
Cottonwood off the lake, pet hair, and drywall dust from the scrape next door. The compressor never gets to stop, the fresh-food side drifts into the fifties during a ninety-degree stretch, and the owner assumes the sealed system is done. Most of the time it is a coil, a fan and twenty minutes.
As we leave them
Drain line clear, gasket seating on the vacuum pull, evaporator cover dry and frost-free, and the pull-down watched down to the setpoint before anyone leaves. The readings taken on the day get talked through with you, so you know what normal looks like for your cabinet.
Describe the symptom on the phone and you will usually hear what it probably is before anyone drives out. A $89 service call covers the visit and the full diagnosis in Denver, and comes off the repair once you approve it.
What we are called for
Every card is a page: the symptoms owners actually describe on the phone, and what those symptoms usually turn out to be on a Sub-Zero.
Diagnosis and repair of Sub-Zero built-ins, panel-ready columns and undercounter refrigerators.
Defrost faults, frost build-up and temperature drift on Sub-Zero freezer columns, sections and drawers.
Clear-ice modules, fill valves, drains and scale on built-in and undercounter Sub-Zero ice makers.
Zone control, humidity and compressor work on Sub-Zero wine storage cabinets and integrated columns.
Asked on the phone
A $89 service call covers the trip and the full diagnosis. If you approve the repair it is credited against it, and you hear the price for the work before anything is opened up.
Almost never. A Sub-Zero built-in runs two separate refrigeration circuits, so a warm fresh-food section with a cold freezer points at that circuit alone — its evaporator fan, a defrost fault, a thermistor reading wrong, or an air damper stuck. All repairable, and none of it means a new cabinet.
Because something is letting humid room air in, or stopping meltwater getting out. In that order: a gasket that no longer seats, a drain line plugged with ice, a failed defrost heater or its thermostat, and a drawer that has been closing on a rail full of frost. Denver air is dry, so when frost rebuilds fast it is nearly always the drain or the seal.
It is the single most common reason a Denver ice maker slows down. Scale crusts the mould and the fill tube, cubes come out hollow or cloudy, and the inlet valve starts to choke. A descale, a filter and often a valve puts production back — replacing the module first is usually money spent on the wrong part.
Two things, and both show up in wine cabinets first. Mile-high air is dry enough that a humidity control which has quietly stopped working shows up as dried corks long before the temperature readout looks wrong. And in a hot spell a condenser at this altitude moves thinner air, so a coil that would cope at sea level runs the compressor much longer.
The line is answered 24/7, so an overnight failure can have a slot booked before the crew starts, and you can pick one yourself on the booking page at any hour. Visits run 8:00 am – 8:00 pm, seven days.
Neighbourhoods
Anywhere else in Denver: the same number and the same $89 service call — (720) 704-2791.
Reviews
4.9/ 51,186 reviews
Upper zone read fine but corks were drying out, which in this air worries me. Humidity control had quit and a damper sat stuck. He measured with his own probes rather than the display.
Anouk B.Sloan's Lake
Undercounter unit in our Victorian galley kitchen stopped holding below fifty. A shorted drain heater had tripped the board into a fault. Fixed properly, though I waited three days for a slot.
Tucker P.Baker
Cubes came out hollow and small for a month. Not the module, as another shop insisted, but low water pressure at the inlet valve. He showed me the flow test he used.
Talia R.Baker
Built-ins, panel-ready columns, undercounter units, ice makers and wine cabinets. No ranges, no dishwashers, no split attention.
You hear the price for the repair before anything is opened up, and the $89 service call is credited against it once you say go.
Integrated and panel-ready units come out on sliders and go back the way they were found. Trim panels off, trim panels on.
Visits 8:00 am – 8:00 pm, seven days. The phone is answered 24/7, so an overnight failure does not have to wait for business hours to get on the list.
